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Netflix Error Codes: How to Resolve

Netflix Troubleshooting Tips

If you're experiencing a general Netflix error, try following these basic troubleshooting tips

If you have a specific error code, you can use it to get a better idea of why Netflix doesn't work. We've compiled a list of the most common Netflix error codes, including instructions to fix them, to help you get back to your binge watching as fast as possible.

When you experience this error, it typically provides a message that looks like this:

 
  • What the code means: This code typically points to an internet connectivity problem.
  • How to fix it: Make sure that your device is connected to the internet. If you're on Wi-Fi, try to improve the connection to your device, or switch to ethernet.
 

Most Netflix error codes that start with NW point toward network problems, including NW-2-5, NW-1-19, NW 3-6, and others. There are some exceptions, like NW-4-7, which could be either a network problem or data on your device that needs to be updated.

Netflix Error Code UI-800-3

When you experience this error, it typically provides a message that looks like this:

 

Couldn't connect to Netflix. Please try again or restart your home network and streaming device.

 
  • What the code means: This code usually means that there is a problem with the Netflix data on your device.
  • How to fix it: Refresh the data on your device by clearing the cache or removing and reinstalling the Netflix app.

   

Sometimes the data in your Netflix app can become corrupted, which prevents the app from communicating properly with the Netflix servers. This issue is usually fixed by following these basic steps:

  1. Restart your device.
  2. Sign out of Netflix, and sign back in.
  3. Clear the Netflix app data or cache.
  4. Delete and reinstall the Netflix app.
 

Netflix Error Code UI-113

When you experience this error, you will usually see a message like this:

 

We're having a problem starting Netflix.

 
  • What the code means: This code usually indicates that you need to refresh the information that Neflix has stored on your device.
  • How to fix it: Verify that Netflix is working by visiting Netflix.com on a computer if you can. If that works, then refresh the data on your device and try again.
 

This code is associated with dozens of different devices, including game consoles, streaming devices, and even smart televisions.

 

he general troubleshooting procedure for Netflix error code UI-113 consists of:

 
  1. Verify that Netflix streaming works on your network by visiting Netflix.com with a computer.
  2. Restart your device.
  3. Sign out of Netflix on your device.
  4. Restart your home network.
  5. Improve your Wi-Fi signal, or connect via ethernet.
  6. Try connecting directly to your modem to rule out a problem with your router.
 

Netflix Error Code 100

When this problem happens, you will usually see a message that looks like this:

 

Sorry we could not reach the Netflix service (-100)

 
  • What the code means: There is a problem with the Netflix app or data stored on your device.
  • How to fix it: Refresh the Netflix data on your device.
 

Error code 100 usually pertains to the Amazon Fire TVAmazon Fire Stick, and smart televisions, so the options for refreshing your data are limited.

 

If you see this code, try these steps to fix it:

 
  1. Restart your device.
  2. Try connecting to a different internet connection if you have one available.
  3. Restore your Amazon Fire TV's default settings.
 

This will remove all data from your Fire TV or Fire Stick and return it to its original state.

Netflix Error Code H7361-1253-80070006

When you experience this error code, it typically looks like this:

 

Oops, something went wrong. An unexpected error has occurred. Please reload the page and try again.

 
  • What the code means: This code typically indicates that your browser software is out of date.
  • How to fix it: First, refresh the page to see if the video will load. If it still doesn't load, update your browser. You can also try Netflix in a different browser.
 

If you experience this error in Internet Explorer, you may need to add Netflix as a trusted site:

 
  1. Open Internet Explorer, and click on the gear icon or Tools.
  2. Select Internet Options > Security > Trusted Sites > Sites.
  3. Uncheck Requires server verification.
  4. Look for anything related to Netflix in the Websites: field, and delete it if you find it.
  5. Click Add this website to the zone, and type *.netflix.com.
  6. Click Add.
  7. Click Close.
 

Netflix Error Code S7111-1101

When this error happens, you will usually see a message like this:

 

Whoops something went wrong... Unexpected error. Please reload the page and try again.

 
  • What the code means: This code is caused by a problem with the cookies in the Safari browser on Mac computers.
  • How to fix it: Try clearing your Netflix cookies by visiting Netflix.com/clearcookies.
 

Most Netflix error codes that start with S7111, including S7111-1101, S7111-1957-205040, S7111-1957-205002, and others have to do with cookie problems on Macs, but there are exceptions.

 

Depending on the specific code, you may need to manually remove Netflix data from your Mac:

 
  1. Open Safari.
  2. Click on the Safari menu in the upper left corner of the browser.
  3. Navigate to Preferences > Privacy > Cookies and website data.
  4. Click on Details or Manage Website Data.
  5. Search for Netflix.
  6. Select Remove > Remove Now.
  7. Force quit Safari and try Netflix again.
 

Netflix error code S7111-1331-5005 indicates that you need to update your payment method, and S7111-1331-5059 happens when you're using a proxy or virtual private network (VPN)

Netflix Error Code 0013

When you have this problem, you will usually see a message like this:

 

Sorry, we could not reach the Netflix service. Please try again later. If the problem persists, please visit the Netflix website (0013).

 
  • What the code means: This code indicates that there is a problem with the Netflix data on your Android device.
  • How to fix it: This can sometimes be resolved by switching to a different network or connecting to Wi-Fi, but you usually need to clear the Netflix app data or reinstall the app.
 

If you get a Netflix error code 0013 on your Android device, try this basic troubleshooting steps:

 
  1. Switch to a different network.
    1. If you're on your cellular data network, try Wi-Fi.
  2. Try a different show or movie.
  3. Restart your device.
  4. Clear the Netflix app data.
  5. Delete the app and reinstall it.
 

In rare cases, none of this steps will fix the code 0013. In those situations, there is usually a problem with the app where it will no longer work properly with your device, and you will need to contact your device manufacturer.

 

Netflix Error Code 10008

When this problem occurs, you will typically see a message like this:

 

A problem occurred while playing this item. Please try again, or select a different item.

 
  • What the code means: This code usually pertains to network problems with Apple devices.
  • How to fix it: Restart your device, and fix your network problems if that doesn't work.
 

If you experience a Netflix error code 10008 on your Apple TViPhoneiPad, or iPod Touch, follow these steps to fix it:

 
  1. Restart your device.
  2. Sign out of Netflix, and sign back in.
  3. Make sure that your device is connected to the internet, and that the connection is strong enough to stream video.
  4. Try a different Wi-Fi network if possible.

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OnlySpare offers you information, tools and advice about Netflix which assist you in addressing technical issues. We provide clear and detailed information on Netflix error codes. You will get to know what is displayed when a particular code error occurs. We teach you what does it means and how to fix the issue in a smart and fast manner.  

Our step by step instructions makes the repair extremely simple and easy. If you are looking to find the best Netflix troubleshooting tips, you can contact onlySpare.

 

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