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Bosch Integra, Evolution, SG Series Troubleshooting

Integra, Evolution, and SG ranges are among the most well-known line-ups of Bosch dishwashers. There are a lot of innovative features in these series, including AVS System that reduces noise during operation, the Suspension Motor, a condensation drying rinse performed at a high temperature, a top rack only cycle etc.

 

PROBLEM CAUSE ACTION
Dishwasher does not start 1. Door may not be properly latched.
2. Unit may not be turned on.
3. Unit not reset or previous cycle not
completed.
4. Delay start engaged.
5. Interruption of electrical power supply
to dishwasher or blown fuse.
6. Child lock activated (select models).
7. The door may have been closed without
first selecting a cycle.
8. Water supply may not be turned on
1. Shut the door completely.
2. Press the main power switch to turn unit on.
3. To reset
4. To reset
5. Check circuit breaker.
6. Deactivate the child lock. 
7. Select a cycle and close the door.
8. Check and turn on water supply
Dishwasher beeping (end of cycle signal) Default factory settings alert the customer that the cycle has completed by beeping. This feature can be deactivated if so desired. To adjust the volume or deactivate
Display does not illuminate or console lights are not on 1. A fuse may have been blown or circuit breaker tripped.
2. Door not closed or latched. 
Note: For models with controls on the top portion of the door, the display only illuminates when the door is opened and controls are visible.
1. Check the fuse or circuit breaker box and replace the fuse or reset the breaker if necessary.
2. Ensure that door is properly latched and completely closed.
Dishwasher seems to run a long time 1. Incoming water is not warm enough.
2. Cycle time can vary due to soil and water conditions.
3. Rinse agent dispenser is empty.
4. Dishwasher connected to cold water supply.
1. Before starting a cycle, run hot water faucet at the sink nearest to the dishwasher.
2. Sensors in the dishwasher automatically increase the cycle time to ensure a good wash when heavy soil is detected.
3. Add rinse agent.
4. Verify dishwasher is connected to hot water supply plumbing.
Dishes aren’t getting clean enough 1. Spray arm movement is obstructed.
2. Spray arm nozzles clogged.

3. Improper use of detergents.

4. Filters could be clogged.

5. Dishes are nested or loaded too close together.
6. Selected wash cycle is not suitable for food soil condtions.
1. Ensure that spray arm movement is not blocked by hand rotating spray arms.
2. Remove the spray arms and clean according to “Check/Clean the Spray Arm Nozzles”
3. Increase or decrease detergent depending on the water hardness. 
4. Clean the filter. 
5. Rearrange load such that water spray can reach all items in the dishwasher.
Dishes are not getting dry enough 1. Rinse agent dispenser is empty. (Rinse agent indicator is activated).
2. Improper loading of dishes.

3. Selected cycle does not include drying. 
Note: Plastic or Teflon do not typically dry as completely as other items due to their inherent properties.
1. Add rinse agent. The use of rinse agent improves drying.

2. Rearrange load to ensure items are not nested. 
3. Rinse and Hold setting does not include drying cycle
Note: Select models offer an extra heating options to improve drying performance.
Odor 1. Food debris is present at the bottom of the dishwasher.
2. Food particles are present near the door seal.

3. Dishes left too long in unit before running a cycle.
4. Residual water is present at the bottom of the dishwasher.
5. Drain hose is obstructed.
1. Remove the filters and clean 
3. Run a Rinse/Hold cycle if you do not intend to immediately wash the dishes.

4. Ensure the unit has completely drained from the last cycle. 
5. Remove any obstructions from the drain hose by calling qualified personnel. 
Note: If odor still persists, run the Normal/Regular cycle until it flushes and interrupt the cycle and place an 8 oz. cup of distilled white vinegar solution on the top rack and then finish the cycle.
Dishwasher not filling with water 1. Restriction in the water supply system.

2. Previous wash cycle was not completed.
3. Delay-start is active.
1. Ensure that the water supply valve (typically located under kitchen sink) is open and check that the water supply line has no kinks and clogs.
Water Leak 1. Suds


2. Door seal could be pulled away from track.
3. Condensation vent is blocked.

4. Improper installation.
1. Wrong type of detergent results in suds and leaks. Use only dishwasher detergents. If suds still persist, then add one tablespoon of vegetable oil at the bottom of the dishwasher and run the desired cycle.
2. Ensure that door seal is in the track.
3. Ensure that condensation vent is not blocked. 
4. Have proper installation verified by qualified personnel (water supply, drain system, leveling, plumbing).
Tub stains 1. Stains on the dishwasher interior are due to hardness of water.

2. Silverware in contact with tub.
1. Concentrated Lemon juice can reduce the build up of hard water stains. Run a normal cycle until it flushes and interrupt the cycle and then place an 8 oz. cup of the concentrated lemon solution on the top rack and finish the cycle. This can be done periodically to avoid build up.
2. Ensure that the silverware does not make contact with the tub while running a cycle.
Streaks on glassware or residue on the dishes Incorrect rinse agent setting Depending on the hardness of water, adjust the rinse agent dispenser.
Fascia panel discolored or marked Abrasive cleaner used Use mild detergents with soft damp cloth
Noise during wash cycle The dishes may not be arranged properly Water circulation sound is normal, but if you suspect items are banging into each other or into the spray arms
Detergent dispenser cover will not shut 1. Improper operation of detergent cover.

2. Previous cycle has not been finished, reset, or cycle was interrupted
 
Unable to select desired cycle Previous cycle has not finished

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